Support Policy
TrueCharts on TrueNAS SCALE
TrueCharts aims to always support the latest version of TrueNAS SCALE. However, sometimes new versions of either TrueNAS or TrueCharts introduces breaking changes. This document highlights which versions of TrueCharts (or rather branches), support which versions of TrueNAS SCALE.
We also document which versions of TrueNAS will receive TrueCharts updates and for which versions we are accepting bug reports.
Supported Versions
| TrueNAS version | Branch | Supported with updates | Accepting Support tickets | Accepting Bug Reports | Notes | |
|---|---|---|---|---|---|---|
| 22.02.4 or prior | master | ❌ | ❌ | ❌ | Advised to update to 22.12.0 release of TrueNAS SCALE | |
| 22.12.1 | master | ✅ | ✅ | ✅ | Most Stable Release as of 2023-02-21 | |
| Nightly | master | ✅ | ❌ | ✅ | Please only submit bug reports during codefreeze |
Support Guidelines
Our Discord support (the ticketing system inside #support) is primarily limited to what is covered by our written guides. This includes installing, linking and editing apps. This doesn't mean the actual setup of the application. All #support tickets covered by the staff are done so in a best effort policy.